Dear Denman & Hornby Residents,
I just wanted to mention that Judy is retiring this week. Do you know Judy? She works at the Buckley Bay ticket wicket and has short grey hair. I don’t know her last name. For the nine years that I’ve taken the ferry, she has been sunny and warm every single time I’ve encountered her. She’s not just dialing it in like some of us might tend to do after working day in, day out with often grumpy customers year after year– she is genuinely engaged and kind. I think she should give workshops in customer service. Anyway, her last day is October 12th so this is a bit late, but if you know her and see her, please wish her a Happy Retirement. Or, if you don’t see her but agree with my sentiments, maybe call or email BC Ferries to say nice things about her. Judy, if you’re reading, thank you for being so wonderful. I will miss seeing you and I wish you all good things for the next chapter of your life. Bon voyage!
Carie McGregor